CTS SUPPLY SHIPPING POLICY
CTS Supply utilizes United Parcel Service (UPS) for the delivery of online orders. Customers may choose how they would like their order delivered between standard and expedited delivery on select parcel items, but because of the weight involved, expedited delivery will be very expensive and its’ use is not encouraged. Orders sent via "Express" and "Expedited" are delivered to you the next day or second day from the day they are shipped. An order may not always ship on the same day it is placed.
Placing your order very late in the day, after the shipping companies have picked up their last shipment, is one factor that can affect shipping time. Also, due to the nature of items in the order, some orders may take longer to put together, pack and ship than others.
As a rule, you can expect orders shipped "Express" to take 2-3 days to arrive, and orders shipped "Expedited" to arrive within 3-4 days.
Because of the nature of the products we sell, damage to the products shipped is very remote, however if you receive your order and it is damaged by the delivery company, refuse delivery (if possible) and call 1-800-929-3030 within 2 days of receipt to report any damages.
CTS Supply currently delivers to the 48 contiguous states of the United States of America, however a limited selection of its products is available for shipment to Alaska and Hawaii.